What if a worker leave the company?

  • Question
  • Updated 3 years ago
Can I get back the license to assign it to another user? (We use JIRA)
Photo of Br0th3r


  • 1 Post
  • undecided

Posted 3 years ago

  • 1
Photo of Balsamiq Natalie

Balsamiq Natalie, Employee

  • 115 Posts
Hi BrOth3r,

You'll just need to edit your Balsamiq Mockups for JIRA editor group to change your old editor for the new editor:


As users who are named editors on your Atlassian JIRA server will be able to activate Balsamiq Mockups for Desktop by using your plug-in license information, you may also need to transfer user for Balsamiq Mockups for Desktop.

If your assigned editor was also using the desktop version as well, here are the instructions for transferring users in Balsamiq Mockups for Desktop:


If you have any other questions, don't hesitate to write us at sale@balsamiq.com