Transparency when copying and pasting into other applications

  • Problem
  • Updated 1 year ago
  • Solved
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When I set transparentBackground to "true" in the BalsamiqMockups.cfg configuration file I expect that I can also copy and paste from Balsamiq into Photoshop and preserve transparency.

Actual result:

CTRL+C from Balsamiq into Photoshop with transparentBackground = false
Not transparent, white background

CTRL+C from Balsamiq into Photoshop with transparentBackground = true
Not transparent, white background

CTRL+SHIFT+C from Balsamiq into Photoshop with transparentBackground = false
Not transparent, white background

CTRL+SHIFT+C from Balsamiq into Photoshop with transparentBackground = true
Not transparent, black background

The last use case puzzles me - the configuration change is doing something, but output is just inverting the background colour.

Nathanael Boehm

  • 16 Posts
  • 0 Likes
  • okay

Posted 2 years ago

  • 1

Michele Orsini, Employee

  • 0 Posts
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Official Response
While the problem of Mac has been fixed, we tried to address the Windows issue but we realized that there is nothing we can do to solve it. Unfortunately, Windows allows only one mode to store images in the clipboard and thus various applications have to interpret what comes from the clippoard data and act consequently.
This means that once Mockups has copied the data to the clipboard, is up to the various applications handle them trying to interpret the incoming data correctly; some succeed, other fail, here is a short list.

Preserve transparent background: Gimp, Paint.NET (on an ad hoc transparent layer)
Do not preserve transparent background: Libreoffice, Paint, Snagit Editor, photoshop (tested on CS6)

having a look around the web, I could see many complains about this limitation in support sites of both software responsible for copying (various browsers, for example) and software responsible for reading from the clipboard (e.g. photoshop) and I found always the suggested workaround: save the file to file and then open it.