Desktop license key for a new plugin subscription

  • Question
  • Updated 4 years ago
I just subscribed for a 3 user Balsamiq plugin in FogBugz and I do appreciate that the first charge on the credit card will appear only next month, effectively giving us a trial period.

However, one of our developers frequently works offline but the license key to be used offline won't be issued until our first payment, i.e. for another month. Desktop version has a trial period of 7 days so week from now this guy will find himself in a pickle.

I totally understand the logic behind the key issue process but wonder if this stalemate somehow can be resolved.

Photo of GeorgeG


  • 1 Post
  • undecided

Posted 4 years ago

  • 1
Photo of balsamiqVal

balsamiqVal, Head Chef, Wow! Division

  • 114 Posts
Hey George, no problem, email us at and we'll head this one off at the pass, pre-pickle. :-)