Clickable area of links becomes offset in presentation mode

  • Problem
  • Updated 2 years ago
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The clickable area of links appears offset to the right on my mockup after I've clicked through some of them in presentation mode.

Peter Baker

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  • frustrated

Posted 3 years ago

  • 2

Michael Angeles, Official Rep

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Hi, Peter. I know this was a bug in a previous version, but I think this has been fixed in the lasest version, 2.1.5.

Do you know what version of Mockups you are running? You can check from the menu:

On Mac:
Balsamiq Mockups > About Balsamiq Mockups

On Windows:
Help > About Balsamiq Mockups

Would you be willing to check and report back about your Mockups version and Operating System version?

If you don't have 2.1.5 you can update here: http://balsamiq.com/download

Peter Baker

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Hi Michael, sure, my Mockups is at 2.1.2 and Mac OS is at 10.7.1

Michael Angeles, Official Rep

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Peter, would you be willing to update to 2.1.5?

http://balsamiq.com/download

I think that should fix for you. It did for me.

Peter Baker

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Hi Michael, I tried to update to 2.1.5 but the installer crashed.

Peter Baker

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I updated with the disk image and it worked, but I'm still having the same problem.

Michael Angeles, Official Rep

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Ack. Sorry this is happening, Peter. I'm stil not able to reproduce this bug, but we have another update to 2.1.6. Did you update on Weds? You can check your version number:

On Mac:
Balsamiq Mockups > About Balsamiq Mockups

On Windows:
Help > About Balsamiq Mockups

Are there any other specific steps to try to reproduce this bug in full screen mode? I know that this was happening to me in 2.1.4, but I can't make it happen anymore after the update.

Giacomo 'Peldi' Guilizzoni, Official Rep

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Peter, could you please send us a zip file with your bmml files that show the error? We will keep your files in the strictest confidence and only long enough to verify the software is fixed. Send them to support@balsamiq.com

Bruce Morehouse

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This bug is still biting.

Version: 2.1.19 - 06/18/2012 07:44 (Air)
Adobe AIR Player Version: WIN 11,1,102,58

Sometimes to the left, sometimes to the right. Haven't noticed any up/down offset

Bruce Morehouse

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Other bits of information:

Once offset, all offset links are offset the same amount
It _appears_ to be associated with embedded images triggering the offset.

Might be coincidence:
Each mockup has a link that goes to the next mockup, in order (and a reverse link too)
First slide, no offset
Second slide (with image) no offset
Third slide (with image) no offset
Fourth (and subsequent) slides (w/o embedded images) offset to left.
second, third slide, no offset
exit presentation mode

Go to slide 4
start presentation mode
Fourth slide, no offset
Third slide (w/image), offset to right
Second slide (w/image) offset to right
Fourth and subsequent, no offsets.



Additionally, it appears that some slides can "reset" the offset to null

Giacomo 'Peldi' Guilizzoni, Official Rep

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Thanks for the detailed steps Bruce, we'll take a look!

LungDisease

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When any team member is in view mode" for a particular mockup, all of the links are offset to the left of the element they are associated with. This occurs across browsers and OS (Tested Mac/Chrome, Mac/Firefox, Windows7/Chrome, Windows7/Firefox, Windows7/IE9, Ubuntu/Chrome).

Screenshot attached



This reply was created from a merged topic originally titled
Links offset from their elements in view mode in myBalsamiq.

Florian Brauer, EMPLOYEE

  • 354 Posts
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It is finally fixed!
We shipped today the 2.2 version. Read more about it here:
http://blogs.balsamiq.com/product/201...