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A comment on the problem "Image not found error after updating to 1.6.65" in Balsamiq:
Yes, the 1.6.67 build works fine as well.
Thanks for being so quick with the repairs :-) – fschaap, on February 25, 2010 08:47-
fschaap replied on February 25, 2010 08:08 to the problem "Image not found error after updating to 1.6.65" in Balsamiq:
I've installed the next.502 build. Everything works again on my work machine: the images load properly again.
This is the machine where I've created the mockups, so the relative file paths at least work on this machine. -
fschaap replied on February 24, 2010 18:51 to the problem "Image not found error after updating to 1.6.65" in Balsamiq:
I cannot definitively test this build, because I am at home now on a Linux machine, which does not have the same directory structure as the Windows machine at work. I'm running the 'next' Balsamiq release here and I'm using the mockup files from my flash drive.
What I find is that:
1) images that have been added to the assets folder work correctly now. They are linked like this: ./assets/header-achtergrond-welkom.png
2) images that have not been added to the assets folder do not work correctly on my home machine. They are linked like this: ../../My%20Documents/balsamiq-ontwerpen/gfx/Raadhuis%2520polaroid.png
So even though my bmml file is in the "balsamiq-ontwerpen" folder and the image is one level further down in the "gfx" folder, the image is linked in a rather convoluted way that is not portable between operating systems.
I can test again tomorrow morning (gmt+1). -
fschaap replied on February 24, 2010 13:10 to the problem "Image not found error after updating to 1.6.65" in Balsamiq:
I have emailed the files to support@balsamiq.com.
Interestingly the email notification send out by Getsatisfaction shows your exact message, but not your personal e-mail address that it shows here on the site. I only saw that when I logged back in to leave a reply. -
fschaap reported a problem in Balsamiq on February 24, 2010 12:45:
Image not found error after updating to 1.6.65I just updated to Mockups for Desktop 1.6.65 and now Mockups won't display the images that were added to already existing mockups.
I get an "Image not found" error wherever there was an image in the mockups. It doesn't matter if I restart Mockups. It doesn't matter if Iclose the mockup and open it again. Images still can't be found.
If I select the empty image container and check the properties, then Mockups shows the correct image name, but it can't locate the image.
It doesn't seem to matter if the image is in the Assets folder or another folder.
If I create a new, empty mockup and add an image, then the image is saved correctly and displayed correctly.
I think there is a problem with folder paths in general, because the first time I tried to open or save a mockup in 1.6.65, Mockups went to the default My Documents folder and not to the folder I keep my mockups. Now it remembers the path again.
I would love it if this problem can still be fixed, because I'd hate to have to reattach all those images to all those mockups.
I'm using Windows SP3 and Mockups reports: Version: 1.6.65 - 02/24/2010 09:52 (Air) Flash Player Version: WIN 10,0,45,2. On this somewhat locked corporate PC I don't know how to get the Air version number. Maybe that could also be shown in the Mockups 'About' box.