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Unable to save my mockups (Windows)
Unable to save mockups on windows, works on on my max tho.. version 1.6.6 of Balsamiq on both machines.
Both machines show as being registered in the Help menu
Both machines show as being registered in the Help menu
I’m anxious
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Inappropriate?Hi Brian, sorry you hit this problem. Can you describe what happens a bit more? Do you see an error, the registration dialog, or does the app just fail silently?
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Inappropriate?Hi Peldi, silent fail, no file dialog appears, I've tried saving on close as well and that didn't work either. I had to export and paste into osx version to save it. -
Inappropriate?Ouch. Could this be that the files are read-only on Win? Does "save as" work on win?
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Inappropriate?I don't think so, I tried save as as well..
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Inappropriate?Hmm, that's not good. I think it's time to take it offline: could you please email me the version # of Mockups that you are using, as well as the BalsamiqMockups.log file which you can find here?
- On Windows XP: C:\Documents and Settings\<username>\Application Data\BalsamiqMockupsForDesktop.#some numbers#\Local Store
- On Windows Vista: C:\Users\<yourusername>\AppData\Roaming\BalsamiqMockupsForDesktop.#some numbers#\Local Store
Make sure you reproduce the bug and close Mockups before getting the log file.
Thanks, I'm sure we'll figure it out soon.
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