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Too many quotes, no big links/buttons on support page
Comment on "Support" page:
Hi, I really like Balsamiq, and just purchased yesterday after following you on twitter for the past year and using the trial.
However, I feel your support page has lost its focus a bit. With all the quotes everywhere about how create support is, I have to search (and read) through the half the page just to find that hidden "Get Satisfaction" link (presumably your primary means of support after FAQ?).
Ditch the quotes, three big buttons:
FAQ | HELP PAGES | COMMUNITY
Thanks!
- Jason
Hi, I really like Balsamiq, and just purchased yesterday after following you on twitter for the past year and using the trial.
However, I feel your support page has lost its focus a bit. With all the quotes everywhere about how create support is, I have to search (and read) through the half the page just to find that hidden "Get Satisfaction" link (presumably your primary means of support after FAQ?).
Ditch the quotes, three big buttons:
FAQ | HELP PAGES | COMMUNITY
Thanks!
- Jason
I’m happy
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I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
The company implemented this idea.
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Inappropriate?This is great feedback Jason, you're totally right. I've been too close to that page for too long to notice. I'll fix it right away, please hold...
I’m thankful
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Inappropriate?Ok, take a look now: http://www.balsamiq.com/support and http://www.balsamiq.com/products/mock...
Better?
I’m happy
1 person thinks
this is one of the best points
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Inappropriate?Hi, that's great! Nice job getting that updated so quick - guess that's a big advantage of a small team.
It definitely helps to have those links at top. Personally, I would go with a more button-like feel, with background color/box or icons etc but this fits in well with the site style.
Also, need to match the margin on the quote with p.quoteauthor below , where author name currently touching right sidebar :)
Regardless, I'm very impressed and astonished you changed this right away.
Thanks, and having fun with my fresh off the press download of Balsamiq!
I’m excited, impressed
EMPLOYEE
