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Problem upgrading to latest version
Problem upgrading - I clicked on the link to upgrade & it tells me that the I already have the latest version installed. The about page of my installed version says '1.6.26 08/25/09'. I've tried telling it to uninstall/reinstall but it makes no difference - what version *should* I be seeing.
Cheers
Norman
Cheers
Norman
I’m unsure
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Inappropriate?Hi Norman, are you hitting this? http://www.balsamiq.com/products/mock...
Maybe clear your browser's cache before downloading http://www.bmockups.com/builds/mockup... ?
You should be seeing 1.6.28, not 26. -
Inappropriate?Hi Peldi,
Nope - I'm not seeing the first issue. Tried clearing the cache, even tried a completely different browser and used your link http://www.bmockups.com/builds/mockup... and it's still saying the same thing. I also tried just downloading the .air file to my desktop & double-clicking it from there - same issue.
cheers
Norman -
Inappropriate?So you still see "version to be installed: 1.6.26"? That's strange, it seems that something is caching the air file for you (perhaps a corporate proxy?)
Perhaps try downloading the air file from here instead: http://dl.getdropbox.com/u/41723/buil...
1 person says
this solves the problem
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Inappropriate?Hi Peldi,
Hurrah! that did it! grabbing it from the dropbox worked, I guess it must have been our $"£$$%$£ corporate proxy getting over enthusiastic.
Cheers
Norman
I’m happy
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Inappropriate?Hi Peldi,
Sorry, same problem again - I can't persuade our bloody proxy to see the new version, would it be possible for you to stick it in the dropbox again?
cheers
Norman -
Inappropriate?Hi Norman, I just posted the latest build (right hot off the presses! http://is.gd/3KwsY) to DropBox: http://dl.getdropbox.com/u/41723/buil...
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Inappropriate?Hi Peldi,
Took the version from the dropbox & it went through the upgrade process, however it's still reporting itself as version 1.6.28 09/02/2009.
Filesize MockupsForDesktop.air is reported as 3670053 bytes
If I grab it again from the dropbox it says that version is already installed.
Cheers
Norman1 Comment Add a comment
This solves the problem
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hmm, maybe dropbox hadn't uploaded it yet? Could you try again? -
Inappropriate?Hi Peldi,
Same problem I'm afraid, just grabbed it again, still reporting the same size
3.50 MB (3,670,053 bytes)
Cheers
Norman1 Comment Add a comment
This solves the problem
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Norman, I'm afraid your proxy cached the old .air file as well then. :( Can someone in IT help you?
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Inappropriate?Hi Peldi,
thanks for trying to help, I guess I need to go and abuse so support people.
I'll let you know if I get anywhere.
Cheers
Norman -
Inappropriate?Hi Peldi,
Gave up trying to get our support guys to make our proxy behave in a reasonable manner, I downloaded the update at home & brought it in on a memory stick. All is well now, well done on all the updates & new features.
cheers
Norman
I’m happy
1 Comment Add a comment
This solves the problem
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Wow that's a lot of trouble Norman...glad you're up and running but sorry you had to jump through all those hoops! :(
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