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Mockups becomes unresponsive after a few minutes of inactivity.
This just started happening after the pan & zoom updates. I have Mockups open and spend some time in other applications (less than 5 minutes) and when I return to Mockups (via task bar or alt-tab in Windows) it won't show up. It shows as Not Responding in Task Manager. My only option is to force quit. I have the most recent update (1.6.57). Never experienced this before.
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The best solution from the company
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Hello Leon, could you please try 1.6.58? http://www.balsamiq.com/products/mock...
3 people say
this solves the problem
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Inappropriate?Hi Leon, does this have to do with minimizing and restoring the app? We just started hearing reports of this two days ago, but it always has to do with minimizing. Can you confirm?
We're looking at it right now. -
Inappropriate?Good news. I was just able to replicate the bug on XP. Next up, finding the cause.
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Inappropriate?Hi Leon, we think we got it. The new build is in the oven.
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Inappropriate?Hello Leon, could you please try 1.6.58? http://www.balsamiq.com/products/mock...
3 people say
this solves the problem
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Inappropriate?Gladly. Installing now... -
Inappropriate?That seems to fix it, I can't reproduce it anymore. Thanks for the quick turn-around again, Peldi. +1 customer loyalty point ;-)
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