Loading Profile...
Mockup Previews in Jira are broken
Not sure if this is a configuration problem or a bug.
I’m mildly frustrated by this
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solution from the company
-
Hi there. It was a contextPath issue after all! In fact, there were 2 bugs related to it!
Please try a pre-release version of Mockups for JIRA with the fix in it here if you have the time: http://www.balsamiq.com/products/mock...
Thanks for your help and patience,
Peldi
The company says
this solves the problem
-
Inappropriate?Hi Mr. Dave, that's odd. Did this use to work? What version of Mockups for JIRA are you using? It's in Help / About Balsamiq Mockups in the Mockups editor.
-
Inappropriate?Version: 1.5.20 - 02/08/2009 03:01 (JIRA)
Flash Player Version: MAC 10,0,12,36
It has been out there for some time - just never was motivated to report it until i had multiple images last night on the same ticket.
I’m Hope it is a simple fix.
1 Comment Add a comment
This solves the problem
-
Hi Mr.Dave, thanks for the info. I'll try to repro locally. More soon, Peldi -
Inappropriate?Hi there Dave. So I just tested 1.5.21 on Jira 3.13 and couldn't reproduce the bug. Could you please try upgrading to 1.5.21? http://www.balsamiq.com/products/mock...
-
Inappropriate?I've got the same problem running Jira 3.13.4, Balsamiq Mockups 1.6.17 seeing this in the logs as soon as I click on "Add/Edit UI Mockup":
[...] webwork.view.taglib.IteratorTag doStartTag
WARNING: Value is null! Returning an empty set.
[...] com.atlassian.plugin.servlet.ResourceDownloadUtils serveFileImpl
INFO: Serving file done.
[...] com.atlassian.plugin.servlet.ResourceDownloadUtils serveFileImpl
INFO: Serving file done.
[...] webwork.view.taglib.IteratorTag doStartTag
WARNING: Value is null! Returning an empty set.
Is there a fix for this issue? A workaround?
I’m not that frustrated, but my users are confused...
1 Comment Add a comment
This solves the problem
-
Hey Christian, sorry for the delay in responding to this. Just to make sure, you see the bug reported by Mr.Dave with the broken images? I wonder if it's a contextPath issue...what do you guys use?
-
Inappropriate?
Just to make sure, you see the bug reported by Mr.Dave with the broken images?
Hm, can you point me in some direction? You're not talking about this page right?
I wonder if it's a contextPath issue...what do you guys use?
The context path of Jira? It's set to just "/jira". Or what contextPath are you referring to?
I’m glad Peldi got my attention.
1 Comment Add a comment
This solves the problem
-
Hi Christian, yes I was talking about this page, the first screenshot at the top with the load dialog with the broken images.
I will set my context path to /jira to see if that's the cause. Give me a few more days and I'll report back. -
Inappropriate?Hi there. It was a contextPath issue after all! In fact, there were 2 bugs related to it!
Please try a pre-release version of Mockups for JIRA with the fix in it here if you have the time: http://www.balsamiq.com/products/mock...
Thanks for your help and patience,
Peldi
The company says
this solves the problem
-
Inappropriate?Thanks a lot! I tried the pre-release this morning and it works like a charm now ;) Will install the "real" release as soon as I can...
I’m just fine!
EMPLOYEE
