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Error 2032 pops up on some pages
Although a plugin upgrade resolved this issue for us:
http://getsatisfaction.com/balsamiq/t...
we have now run into other problems with the "Error #2032" popup. I looked at the other support topics with the same error, but they do not seem to apply in our case. After the upgrade, most pages work fine with the "Add UI Mockup" option. However, several specific pages show the 2032 error when "Add UI Mockup" is selected. I can;t figure out why some pages work and others don't.
It's possible this is related to a problem related to the upgrade. In our Confluence Plugin Manager and Plugin Repository, an entry shown as "unknown" appears in both spots. I have filed a support case with Atlassian for help with those. Do you believe these are releated? If not how can I troubleshoot the 2032 problem?
http://getsatisfaction.com/balsamiq/t...
we have now run into other problems with the "Error #2032" popup. I looked at the other support topics with the same error, but they do not seem to apply in our case. After the upgrade, most pages work fine with the "Add UI Mockup" option. However, several specific pages show the 2032 error when "Add UI Mockup" is selected. I can;t figure out why some pages work and others don't.
It's possible this is related to a problem related to the upgrade. In our Confluence Plugin Manager and Plugin Repository, an entry shown as "unknown" appears in both spots. I have filed a support case with Atlassian for help with those. Do you believe these are releated? If not how can I troubleshoot the 2032 problem?
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Inappropriate?Hello Masashi, sorry you've hit this issue. To debug it, the best thing to do is to email us (support@balsamiq.com) the whole error (it's called a "stack trace"), along with these details:
- version of Confluence
- version of Mockups for Confluence
- what were the steps involved to make it happen, in as much detail as you can (what whas the page name or full url? what was the mockup's name?)
I'm sure we'll get it resolved soon, but I'll need your help debugging it since I don't see it happen on our installations.
EMPLOYEE
