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Crash under OSX
Balsamiq 1.6.13 crashes sometimes when saving the complex mockup under osx 10.5.7
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Inappropriate?Woops, I posted it as a "question", but should be a problem actually. -
Inappropriate?Hi Nikolay, I made this a problem. I have heard of this happening before, and I have been sending crash reports to Adobe about it since an Adobe AIR application like mine should never crash the AIR runtime itself, no matter what buggy code I write. :)
If you could please email me the crash dump to peldi@balsamiq.com I'll file a bug with Adobe, who might contact you to find out more about your particular issue, if that's ok with you.
I’m wishing I could fix this myself!
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Inappropriate?okay, I will send you a crash report the next time it will fail. Thanks for a quick reply!
I’m thankful
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Inappropriate?Hi there. Adobe just released version 1.5.2 of Air, the platform I use for Mockups. I know they worked on a number of crash bugs, so perhaps this got fixed too? Please try it out if you can: http://get.adobe.com/air/
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Inappropriate?I am running air 1.5.2 and it just crashed. I lost a bunch of work1 Comment
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This solves the problem
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Hi Dave, I'm so sorry to hear that. Sorry also for not replying here earlier. Asking for more info on how it happened now would probably be pointless, so I just wanted to say I'm sorry you lost work, and that I'll keep working with Adobe to try and help them understand that crashes are unacceptable in a solid application framework.
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