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Amazing customer support
Customer support from the guys at balsamiq is amazing :) Twice now I have reported a bug and had a fixed version within hours on the same day - superb!
I’m thankful
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Inappropriate?John, Don't forget that we are grateful to hear when you find a bug we've missed, so thank YOU!
I’m glad John's here
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Inappropriate?Hi Val, thanks for replying, it's nice to feel wanted :) he he.
Did Peldi show you the videos he took of me, my work and my desk that he took when he was over here at Red Gate, Cambridge?
I’m feeling like a valued customer
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Inappropriate?Ah, that was YOU, eh? Lovely set up, and a lot of action on that desk, clearly. I didn't realize this was your thread, Jon. Thanks for helping me put a face with a name. And so glad we are able to manage your issues at a quick clip. Yay!
I’m part of a community.
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Inappropriate?He he, yes this is me, I've uploaded a photo now too. My desk is a good mix of designs, toys and nerf guns :)
Glad to hear that you are so keen to fix problems so quickly. Please do let me know if there is anything else I can do for you guys :)
I’m happy to help
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Inappropriate?Couldn't agree wih you more. I called the office and spoke to Peldi. Within 30 minutes he had a fix for me.
I’m excited about this product
EMPLOYEE
EMPLOYEE
